Fusing Talents for Success
After years in Corporate America, refining processes for many different companies and clients, Fusion Success Group was born from the desire to give organizations and the people who work for them the peace of mind that comes with knowing their processes serve their goals.
OUR CORE VALUES:
We act with integrity and show respect to others, actively listen, and assume positive intent.
We have the courage to do the right thing, challenge the status quo and ask hard questions of ourselves and others.
We have the humility and hunger to learn from others and are committed to personal, continuous improvement.
We keep our promises and commitments to others and take personal accountability for our actions.
We are passionate about our business, radiate enthusiasm, and delight our clients through innovative ideas and solutions.
We love success. We are driven to achieving results and helping others be their best, and have fun celebrating successes.
OUR PROMISE TO YOU
We are 100% committed to your success. Success is a combination of integrity, excellence, respect, and a deep desire to improve over time. We promise to care about your success as though it were our own because this is actually how we feel about it. Expect honesty, push back, analysis, and straight talk - we're not here to give you lip service - We're here to help. If you are thriving, fulfilled, and achieving your objectives, we will consider this a job well done. Until then, back to work.
Monica Hayes, PMP, LSSBB, MGSCC
Principal & Founder, Fusion Success Group
Following her successful corporate medical device career, Monica helps organizations improve effectiveness by developing the systems they need to thrive in the 21st-century environment. Through consulting and coaching, she provides subject matter expertise and industry best practices related to Process Transformation, Strategy, Project Management, Lean Six Sigma, Team Development and other business outcomes.
After taking the time to understand an organization and its culture, Monica partners with leaders to implement improvements that reduce stress and increase performance. In addition to unlocking new value today, she helps build an organization’s capabilities so that they are equipped with the processes and skills needed to flourish in the future.
Monica’s experience spans several technical and leadership roles across Design, Operations, Quality, Program Management, and Engineering in manufacturing and medical device industries. She is well-regarded in her field for her in-depth process expertise combined with her leadership and strategic planning skills.
Monica received a B.S. in Mechanical Engineering from The University of Texas at Austin and an M.S. in Mechanical Engineering from The University of Texas at San Antonio (UTSA). She also holds multiple professional certifications, including Lean Six Sigma Black Belt, Project Management Professional (PMP), Lead ISO Quality Auditor, and a Certified Executive Coach and TEAM Coach under Marshall Goldsmith Stakeholder Centered Coaching.
Monica is associated with several industry organizations, including the Center for Advanced Manufacturing and Lean Systems (CAMLS), Toastmasters International, Alamo PMI, various San Antonio Chambers, and San Antonio Manufacturers Association (SAMA). She serves formally as a board member for The Health Cell and the Events Committee for the San Antonio Lighthouse for the Blind.
Monica is an influential mentor to engineering students through UTSA’s Leadership Academy and a coach to numerous professionals navigating their career development. Yearly, Monica volunteers to put on women’s leadership conferences through the Leadercast organization and Southwest Research Institute.
A native of San Antonio, TX, Monica enjoys spending her free time cooking and with her son. Her passion for competitive running continues to this day, dating back to her time as an NCAA Division I athlete for UT Austin Track & Field.
Monica was the genesis of the engineering department at Coastal Life Technologies. Her top strengths are in communication, strategic planning, program management, value stream analysis, and continuous improvement. During her early tenure she proved adept at taking on multiple projects requiring varying disciplines and bringing them to successful completion, on time and on budget. As the company grew, so did her engineering department and her own skills. She led the continuous improvement projects through value stream mapping and her lean skills, and was instrumental in successfully helping our company grow through her excellent project and program management. I have enjoyed watching her personal and professional development over the years. Her integrity is beyond reproach. I highly recommend her for business and project planning needs.
HungDa Wan, PhD
I have known Monica for over a decade, dating back to her graduate school career at UTSA's advanced manufacturing and enterprise engineering program, where she shined as one of our best students. Since then, she has become an influential leader and continuous improvement practitioner throughout the community. Through her leadership and networking abilities Monica has helped develop and retain local technical talent coming out of UTSA's engineering programs. Over the years she has extended several internship and full time opportunities to our students, many of whom now have thriving careers as engineers and leaders. Monica also helps lead and improve our Continuous Improvement Professionals program. I highly recommend Monica as a consultant for continuous improvement, project management and coaching, and look forward to collaborating with her the future.
Monica is a great leader and a pleasure to work with and I highly recommend her without reservation. She led a large engineering team within our company that was known for their ability to get complex projects completed on time and under budget. Her skills in process improvement, project management along with her abilities to lead, mentor and coach in these areas would benefit any organization.
I have worked with Monica for five years and found her to be an extremely competent manager and engineer. She worked with us to bring our product from an idea to a commercially viable medical product. She managed a group of engineers of different disciplines to get the project done in a timely fashion. She also understood what it takes to get a new product through the FDA regulatory process.
I worked closely with Monica as we transitioned our product sourcing and manufacturing. She possess a rare combination of extremely proficient complex project management skill in context with the bigger picture. Her attention to detail and untiring work ethic raises both the quality and effort from everyone. It was clear that Monica is a natural leader and I would highly recommend her for high level strategic management responsibility, without hesitation.
I have worked closely with Monica on a variety of new and existing products/packages for many years. I have really appreciated how she grabs the issue, leads the way and stays on point until her team has it nailed. I can always rely on her if a questions arises. Willing to help all. She is able to gather the resources to compliment her strong knowledge of the industry. From simple ideas to final validation efforts, Monica is one professional that is a pleasure to work with.
Tom Nonnemaker, PMP
I worked with Monica for several years as we launched a series of new products for our company. Monica was my point person for just about everything (quotes, engineering, manufacturing, quality, schedules), and she managed the entire process seamlessly and with finesse. As a person, Monica is, first and foremost, of the highest integrity and she is dedicated to excellence. Other adjectives I would use to describe her are: professional, reliable, detailed, thorough, and knowledgeable. In terms of business relationships, technical expertise, and leadership ability, as well as people you look forward to working with, and can count on, I would put Monica in the "Top 1%'ers" !!
I have worked with Monica for over 7 years and she is very approachable and very helpful. She shows great leadership and is technically very sound. Monica does an excellent job in communicating and has helped us a variety of times with advice on validations, control plans, value stream mapping and other activities necessary for a successful product launch.
After many years with the same company that had a positive impact on my career development, a merger caused a reorganization of the leadership team. I felt my impact to the future of the company diminish over the next 18 months and my career path became nonexistent so I reached out to Monica for some advice. After a phone conversation and a follow up in person meeting in which she asked me questions specific to my situation, I determined that I needed a new challenge and a fresh start. It was the best decision and I strongly recommend Monica for coaching and leadership guidance!
F. Frank Chen, PhD
Monica is a fantastic communicator and a leader in her field of expertise. I have witnessed her professional growth after she finished graduate studies, and her dynamic and energetic nature will help her pursue whatever career she chooses to.
When you speak with Monica you'll realize you're talking with a professional with years of hands-on experience in driving continuous improvement. Monica has a passion for helping others and has a special way to motivate people on teams to want to" do things, versus "have to" do things. She has the dedication, determination and the discipline it takes to identify the real problem, explore countermeasures and effectively carry out correctives - toward sustainable solutions. With Monica's expertise from real life, complex situations, she is a sure bet to help you and your team move the needle in the right direction.
I have known Monica now for close to a year. We met at a presentation I gave regarding implementing Lean at our horse farm. Later that month, she came out to visit the farm and see the results. Over the last year, we have become strong collaborators on many things. Monica openly shares knowledge and is a strong connector in the San Antonio area and via LinkedIn. She’s dedicated and persistent in everything she does. In business, Monica has a strong executive presence and brings a wealth of knowledge. As a consultant, she brings a thirst for the new and innovative to every activity. I am proud to know Monica and to continue our connection and collaboration into the future.
I've known Monica for some time and find she has a keen ability to hone in on a problem and implement innovative solutions. She is an extremely collaborative team builder, incorporating all points of view while remaining respectful of others. Monica is humble, introspective, and self-aware, always looking for improvement in herself and those that she leads. As part of her exemplary leadership style, she is dedicated to fostering growth in each individual and helping people become more effective. She is a creative writer who imparts an inspirational life outlook so as to help others whenever possible.
I had the fortunate experience of teaming with Monica on a project. She performed flawlessly, always turning around her work ahead of schedule while maintaining high quality. In addition to doing great work quickly Monica was a lot of fun to work with and I would highly recommend her for future projects.
Teresa Evans, PhD
Monica has the rare combination of advanced technical and analytical ability, expert leadership, and communication skills that position her to excel. She strives for excellence in all she does as a proactive and results driven professional. She has a deep commitment to the mission of her organization and her incredible attention to detail and out of the box thinking make her a key member of any team. I have had the extreme pleasure of working with Monica to develop tailored programming that has launched her team into the next level of performance. I am deeply impressed by her ability to coach her cross-functional team as well as identify the needs of of her organization in a way that has resulted in maximum productivity and success. It is Monica’s ability to build positive relationships that allows her to guide those around her to reach their highest potential. It is this ability that I most greatly value in Monica, as her efforts and support have challenged me to reach higher levels within my own craft. It is clear that Monica will bring a one-of-a-kind approach to identifying opportunities for growth in both efficiency and profitability within any organization.
Edgar Benavente, PMP
I’ve had the opportunity to be part of Monica’s team for several years. Her leadership and ability to put together hi-performance teams is unparalleled. She excels in bringing out the best in us through mentorship and challenges that enable individuals to grow professionally. Her expertise in Program Management, Operational Excellence as well as Engineering are a perfect blend to support organizational success.
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