We build structure out of CHAOS


make you smarter?

Your culture is either supporting a smarter, faster, engaged workforce, or draining the life out of the room.

If you want to keep the best talent, use your resources efficiently, and achieve your objectives, analyzing how you work is one of the best investments you can make.  Process decisions may seem small at first, but over time they develop into systems that dictate the life of your business. For example, are you or your organization struggling with any of the following:

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Covid-19 threw an unexpected wrench in many a business plan. What many thought would be a few months (max) of discomfort turned into years of changed policies, disrupted systems, and strategies informed by wandering through entirely new territory. In many ways, it altered the business landscape permanently. Employees need, now more than ever, strong leadership and effective communication. This means more transparency and agile flexibility. Adapting quickly to a changing workplace is no longer a "nice to have" option; it's imperative.

Have employees ever complained about useless meetings that should have been an email? Do you hear the words "TLDR" often in your workplace? Is there a constant undertone of complaining and frustration? Do project tasks have to be re-done because essential details weren't communicated correctly or at all? Your team is counting on you to create a sturdy structure they can rely on. When this structure fails or is absent, team morale flounders. We solve these common issues with custom systems and processes, helping you avoid this fate.

We do it this way because "this is how it's always been done" is one of the biggest downfalls in business operations. This way of thinking results in outdated, stale, ineffective business operations. When employees lose faith in your business's ability to adapt quickly enough, they ignore company practices and "go rogue" with their way of doing things. When everyone operates with individual processes, chaos ensues. The way to avoid this problem is to assess your systems proactively. Do they: serve your current operations? Support your employees? Contribute to outstanding products for your customers? One of the essential solutions we implement is systems to upkeep your systems.

Missing deadlines or "putting out fires" with urgent work on the Eisenhower Matrix shows that your business and your teams are working ineffectively. This usually is not the result of a people problem. This is typically the result of a systems problem. We help you identify the bottlenecks, communication mishaps, and time management errors that result in missed deadlines.

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One of the most demoralizing experiences is applying maximum effort to your work and not seeing the results due to ineffective systems, poor management, and weak leadership. Progress is a core desire for all human beings. Internal system roadblocks are incredibly frustrating for employees because it feels like you're beating yourself. These issues signal a lack of care on the part of leadership. You want to identify and solve this problem as quickly as possible because it's the fastest way to lose your best talent. Honest communication, thoughtful processes, and responsive leadership are all ways to right the ship.

Female employee looking frustrated with head in her hands

If you know you are (or you've hired) a hire-performing talent, but the results don't match up with the potential, you're likely spinning your wheels. This likely means you're stuck in a rut of upper-limit mindsets and unhelpful habits. These cycles keep teams underperforming, sometimes for years on end. The only way to change your circumstance is to change your behaviors. We create a plan of incremental improvements for your team that gradually lifts the underperforming flywheel. Focusing on the deeply rooted core issues first helps detach the team from bad habits and creates momentum for new ways of approaching their work.

THE BIG opportunity

Business Process frustrations aside, we work with some of the world's most impressive individuals and organizations. A broken process is to a committed professional what a shattered piece of glass is to an artist - raw material for creation and growth.

Are you showing symptoms that need improvement? Are there areas ripe for growth? Ways you can better support your team to achieve the highest performance for your customers? 

Take the Business Systems Quiz to assess your organization. It takes less than a minute. Know where you stand and how to improve quickly.

Our trusted experts

Even when you are wildly successful, your organization will experience growing pains. How you do something is intimately related to why you are doing it. As your business changes, so will your processes. Fusion Success Group guides you through these changes, so your organization, leaders, and team members thrive.

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plan & execute success

Certified Lean Six Sigma Black BeltS

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PMP Project Managers

Certified Team and Executive Coaches




If you are a passionate, results-oriented change agent, we might be the perfect fit to work together. Our results are the most potent when collaborating with leaders committed to reaching greater levels of performance.

our clients said

Rene Dominguez President / COO at Texas Research and Technology Foundation (TRTF)

Rene Dominguez

Monica met with our team, developed a scope based on our vision. At the end of our engagement – we were not only happy with the product she created but point to her work as a pivotal game changer in our business model that generated growth. She executed perfectly and most important professionally. We would use Monica going forward…. and intend to!

David Wilson COO CrowdHealth, Inc. | Founder of High Order Group, LLC | Former CEO, Health By Design

David Wilson

Monica began working with us at Health by Design (HBD) in 2020 at a critical inflection point in our company's growth. She led HBD through several significant process engineering efforts yielding changes that enabled more efficient, higher quality services. Monica demonstrated exceptional leadership skills, organized work, gained the respect of our HBD team members. Monica is a five out of five stars professional!

Dave Mulera Corporate VP of Engineering at Viant Medical

Dave Mulera

Monica is a great leader and a pleasure to work with and I highly recommend her without reservation. She led a large engineering team within our company that was known for their ability to get complex projects completed on time and under budget. Her skills in process improvement, project management along with her abilities to lead, mentor and coach in these areas would benefit any organization.

Barbara Ward Technical and Business Management Advisor at Texas Manufacturing Assistance Center / UT Arlington

Barbara Ward

I first meet Monica several years ago. I later had the opportunity to invite Monica to join me on a TMAC project in the DFW Metroplex. Monica was a great asset to the project, leading and supporting upgrades in procedures and processes for the clients' CAPA, RMA, and complaint handling processes and provided critical support for the company’s readiness for an FDA inspection. I look forward to working with her in the future.

Bill Rafferty Manager, Process Improvement Engineering at Southwest Research Institute | Chairman of the Board, A-TEAMS | Regional Director - South Central, Texas Manufacturing Assistance Center

Bill Rafferty

I first met Monica when she was with Coastal Life Technologies. Then later in her career, I quickly asked her to support TMAC. Specifically, she helped found the Medical Manufacturers Association of South Central Texas. This was at the height of the shortage of PPE and her efforts and connections helped fulfil many critical needs. I highly recommend Monica due to her professional leadership, process knowledge and just being a great collaborator.

David Huff Senior Management Consultant | Former Owner of Coastal Life Technologies & General Manager at MedPlast/Viant

David Huff

Monica was the genesis of the engineering department at Coastal Life Technologies. Her top strengths are strategic planning, program management, value stream analysis, and continuous improvement. She led the continuous improvement projects through value stream mapping and was instrumental in successfully helping our company grow through her excellent project and program management. I highly recommend her for business and project planning needs.

HungDa Wan Associate Professor at The University of Texas at San Antonio

HungDa Wan, PhD

I have known Monica for over a decade, dating back to her graduate school career at UTSA, where she shined as one of our best students. Through her leadership and networking abilities Monica has helped develop and retain local technical talent coming out of UTSA's engineering programs. She has extended several internship and full time opportunities to our students. I highly recommend Monica as a consultant for continuous improvement, project management and coaching.

Sam Yankelevitch Sundyne Project Leader | Author | President of Xpress Lingo Solutions | Member Advisory Board, Operational Excellence Society | LinkedIn Learning Instructor

Sam Yankelevitch

Monica has a passion for helping others and motivate people on teams to want to" do things, versus "have to" do things. She has the dedication and the discipline it takes to identify the real problem, explore countermeasures and effectively carry out correctives - toward sustainable solutions. With Monica's expertise, she is a sure bet to help you move the needle in the right direction.

Chris Morgera Thermoforming Manager at Rohrer Corporation | Former Design Manager at Nelipak Healthcare Packaging

Chris Morgera

After many years with the same company that had a positive impact on my career development, a merger caused a reorganization. I reached out to Monica for some advice. After a phone conversation and a follow up in person meeting in which she asked me questions specific to my situation, I determined that I needed a new challenge and a fresh start. I strongly recommend Monica for coaching and leadership guidance!

Scott Werstler President at Red Star Contract Manufacturing

Scott Werstler

I have worked with Monica for over 7 years and she is very approachable and very helpful. She shows great leadership and is technically very sound. Monica does an excellent job in communicating and has helped us a variety of times with advice on validations, control plans, value stream mapping and other activities necessary for a successful product launch.

Dick Simmons Business Development at Tek Pak, Inc. | Former: Medical Business Manager at Nelipak

Dick Simmons

I have worked closely with Monica on a variety of new and existing products/packages for many years. I have really appreciated how she grabs the issue, leads the way and stays on point until her team has it nailed. She is able to gather the resources to compliment her strong knowledge of the industry. From simple ideas to final validation efforts, Monica is one professional that is a pleasure to work with.

Daniel Wadsworth Medical Technology Advisor | Former Co-Founder, COO of Metric Medical Devices, Inc.

Daniel Wadsworth

I worked closely with Monica as we transitioned our product sourcing and manufacturing. She has extremely proficient complex project management skill in context with the bigger picture. Her attention to detail and untiring work ethic raises both the quality and effort from everyone. It was clear that Monica is a natural leader and I would highly recommend her for high level strategic management responsibility, without hesitation.

Tom Nonnemaker, PMP Program Manager at Philips | Former: Program Manager at KCI & Teleflex, Inc.

Tom Nonnemaker, PMP

Monica was my point person for just about everything (quotes, engineering, manufacturing, quality, schedules), and she managed the entire process seamlessly and with finesse. Monica is, first and foremost, she is dedicated to excellence. She is professional, reliable, detailed, thorough, and knowledgeable. In terms of business relationships, technical expertise, and leadership ability, as well as people you look forward to working with, and I would put Monica in the "Top 1%'ers" !!

Teresa Evans, PhD COO, Trauma Insight | Assistant Professor, UT Health SA | Principal, Teresa Evans PhD LLC

Teresa Evans, PhD

Monica has the rare combination of advanced technical and analytical ability, expert leadership, and communication skills that position her to excel. I am deeply impressed by her ability to coach her cross-functional team as well as identify the needs of of her organization in a way that has resulted in maximum productivity and success. Monica will bring a one-of-a-kind approach to identifying opportunities for growth in both efficiency and profitability.

Robert Rudko Senior VP and Chief Scientist at Laser Engineering

Robert Rudko

I have worked with Monica for five years and found her to be an extremely competent manager and engineer. She worked with us to bring our product from an idea to a commercially viable medical product. She managed a group of engineers to get the project done in a timely fashion. She also understood what it takes to get a new product through the FDA regulatory process.

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